Freedom of Information

The Freedom of Information Act 2000 (FOIA) gives people a general right of access to information held by or on behalf of public authorities. Read about how the information we collect abut you is protected.

What sort of information can I request?

You can request any information that City and Hackney CCG holds, that does not fall under an exemption.

If the information is your own personal data, then you should make a subject access request under the Data Protection Act (DPA) 1998, and not under the FOI Act.

How do I make a request for information?

Your request must be in writing and can be either posted or emailed to City and Hackney CCG:

FOI Team
NHS North and East London Commissioning Support Unit
Clifton House
75-77 Worship Street


What information must I include in my request?

The FOI Act requires certain information to be supplied before the CCG can respond to your request:

  • your real name – we do not have to respond to requests submitted under a pseudonym
  • your address (email addresses are acceptable)
  • a description of the information you wish to obtain

Can my request be refused?

Our commitment to publish information excludes any information which can legitimately be withheld under the exemptions set out in the NHS Openness Code or the Freedom of Information Act e.g. the protection of commercial interests and personal information under the Data Protection Act 1998. This applies to all classes within the publication scheme.

What information do we publish?

Our publication scheme sets out the CCG’s commitment to make the following classes of information routinely available:

  • who we are and what we do, 
  • what we spend and how we spend it, 
  • what are priorities are and how we are doing, 
  • how we make decisions, 
  • our policies and procedures, 
  • lists and registers, and 
  • the services we offer.

Visit Information Commissioner’s Office for more details.

Do I need to pay costs?

The cost of accessing most information will be free, but there may be a charge for some information. The charges will vary according to how the information is made available and the format. We will let you know the cost and charges that will have to be paid in advance. We will not provide printouts of other organisation's websites.

Fair Processing Notice 

This Fair Processing Notice tells you what to expect when we collect personal information.