Covid-19


If you think you may have coronavirus (Covid-19) stay indoors. Don't go to a GP surgery, pharmacy or hospital. For information on what to do next visit the 111 coronavirus service or phone 111 if you are unable to use the online service. 

The symptoms of coronavirus (COVID-19) are usually mild, but some people can become very unwell.

The main symptoms of coronavirus are:

  • high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

Most people with coronavirus have at least one of these symptoms. 

Babies and children

Call 111 if you're worried about a baby or child under 5.

If your child seems very unwell, is getting worse or you think there's something seriously wrong, call 999.

Do not delay getting help if you're worried. 

Support and information 

NHS 111 coronavirus service 

London Borough of Hackney coronavirus support for residents  

City of London Corporation coronavirus support for residents 

Coronavirus information in different languages 

Accessing services easy read

Getting NHS help when you need it during the coronavirus outbreak