Get support with digital skills

Many services and day-to-day activities have moved online because of Coronavirus. And yet, not everyone is able to use the Internet because it wasn’t a part of their everyday lives until now. Hackney Council has two services to help residents gain these new skills.

Digital buddies

A trained young person will guide you through any tech issues you’re having via this personalised, one-to-one advice over the phone. Please visit to request a buddy or complete this form

Digital skills

Digital Skills at features short and simple video guides about Zoom, email, downloading an app, online shopping, searching the Internet, QR codes, and more. Just watch the videos, read along with the script and give it a go.