Online Health Information

Many health services are now online and being able to use the Internet is becoming an increasingly important skill. It allows you to  book medical appointments, renew prescriptions, find services and look for health information.

Making use of online sites and tools such as and Hackney i-Care can help you gain better understanding of your health and enable you to take control of your well being. 

GP Online 

Residents in the City and Hackney can now manage their health online in the same way they manage other areas of their life such as banking and shopping.

GP online services is a quick, easy and secure way to make and cancel GP appointments, order repeat prescriptions and view parts of your GP health record, including information about medication, allergies, vaccinations, previous illnesses and test results.

City and Hackney CCG is working with local GPs to increase awareness and availability of these services. We want to encourage as many people as possible to sign up to this fantastic service and start taking control of their health.  For more information please visit GP Online services or ask your GP practice about how to sign up.

NHS Go - Health Information and Advice for Young People in London 

Developed by young people for young people, NHS Go is a free and confidential website and app, aimed at helping young people take control and make decisions about their health.  The app providers a wide range of reliable health information and useful sections on the NHS and your rights as well as how to make a complaint and find local services. 

Support with online tools 

There are a range of support services and training programmes available to help you become a confident Internet user and navigate online information safely. Click here to find out more. 

Online support is available via Learn My Way website which has really easy to use training courses on:

  • how to use GP online services, e.g. Repeat prescriptions and appointment booking and resources like NHS choices which will help patients understand more about their health and/conditions.
  • basic help getting started with using IT. e.g. keyboard basics and using the Internet safely
  • help with wider issues which affect health, e.g. jobs and skills, learning English

If you would rather attend a face to face training session you can find out what is available locally at UK Online Centres.